After completing my Master of IT in May of 2008, I’ve now had some time to reflect back on both the experience and it’s implication for my daily work as an IT professional.
Probably the most startling revelation that I take away from the experience is that most IT people are IT because of the technical interest. That IT is any help at all to the BUSINESS, is only coincidental. As IT people, struggling with the bits and bytes, we sometimes loose sight of what all our efforts are for.
If IT people fail to see how IT can help the business, we’re all doomed to failure. We must, as individuals, departments, divisions and companies understand how IT is critical to the business (whatever business that may be) and strive to find how IT can serve and not be served.